Returns & Exchanges

At ZIPPY, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your fit isn't perfect, our straightforward exchange process ensures you get the style you need without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached back into the shipping box and secure it with the provided prepaid shipping label.

• 3.
  Drop Off Your Return

  Hand your package to the designated carrier or drop it off at any authorized collection point within 7 days of starting your request.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, we will process your refund or ship your new exchange items within 3-5 business days.